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Frequently Asked Questions
It varies. Stored correctly, some herbs and spices will maintain peak freshness up to a year, but others lose flavor more quickly. Ground spices have the shortest shelf life. Ground cumin and cardamom lose their flavor very quickly, while peppercorns and hard seeds like annatto or nutmeg may up to a year. Herbs like thyme and rosemary should be used within six months for peak flavor. When in doubt, we recommend using your nose. If your spices don’t smell like anything, they are not likely to taste like anything, and it is time to replace your supply.
Some people insist that a refrigerator provides an ideal environment to store spices due to its dark and cold nature. Unfortunately, humidity can cause the flavor of various spices to alter or for the spices to even grow mold or bacteria. For this reason we do not encourage storing spices in a freezer or refrigerator unless they have been vacuum sealed.
In addition, avoid storing spices in cupboards above heating elements as ambient heat can cause spices to spoil more quickly.
We try to price spice shipping to just cover our costs. Your shipping cost is based on the weight of the products in your order and your geographic distance from Washington, D.C. The price will be provided to you before you confirm your order. Please see our detailed Shipping Information (javascript:void(0))page for more information.
This means that the postal carrier has not scanned your package into their system yet. Sometimes this happens when the post office is really backed up. Hold tight! We shipped your order and it’s on its way to you.
If you are outside of the U.S. and select USPS First Class International, tracking is not available. Contact your local post office with your tracking number to see if it has reached customs.
When butter is about to go bad, it goes through hydrolysis, the butyrate in it starts producing a foul odor. When you clarify it, it doesn't have butyrate, there's no hydrolysis. Similarly to oils, clarified butter goes rancid after you store it for too long. Thus the reason why it would have a distinct odor and sour flavor
The butter can be stored in the fridge, the freezer, or covered on the counter. While most people store their butter in the fridge, all types of butter can be frozen without noticeably affecting quality.
For this instance, the clarified butter can be stored at room temperature for 6 - 7 months while the whipped spread should be refrigerated upon receipt and can be stored in the refrigerator for 2 - 3 months.
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