Frequently
Asked
Questions

1. How should I store and seasonings?

Store spices and seasonings in a cool, dark place, away from heat and humidity. That's the reason why we use airtight containers to preserve freshness and flavor.

2. How long do spices and seasonings last?

Whole spices: Up to 4 years - Ground spices: 2-3 years - Dried: 1-3 years ​

3. Can I store spices in the refrigerator?

It’s not recommended, as moisture can affect their quality. Instead, choose a pantry or cupboard that maintains a stable temperature.

​

4. What signs indicate that my spices have gone bad?

Look for changes in color, aroma, or flavor. If spices lose their scent or taste flat, it’s time to get rid of them.

​

5. How can I extend the shelf life of my spices?

Keep spices away from light, heat, and moisture. Consider vacuum-sealing for long-term storage to maintain their freshness and flavor.

​

6. How should I store flavored honey?

Store flavored honey in a cool dark place in our tightly sealed container. Avoid exposing it to direct sunlight or moisture to maintain its flavor.

​

7. How long can I store my butter for?

The butter can be stored in the fridge, the freezer, or covered on the counter. While most people store their butter in the fridge, all types of butter can be frozen without noticeably affecting quality.

For this instance, the clarified butter can be stored at room temperature for 6 - 7 months while the whipped spread should be refrigerated upon receipt and can be stored in the refrigerator for 2 - 3 months.

​​

8. What is your return policy?

At Masset, we stand behind our products 100%, satisfaction guaranteed. If you are not completely happy with your purchase, contact us and we will arrange for a store credit or exchange.

Thanks again for shopping with us, and remember we're just an email away if you have any other questions.